Information questions
Frequently Asked Questions
How can I contact customer support?
You can reach us via email at myphonemilano@gmail.com, WhatsApp at +39 327 819 0000, or by calling +39 327 819 0000. We’re available Monday to Friday, 9:00 AM to 6:00 PM.
Where is your store located?
Our store is located at Via Vitruvio 40, 20124 Milano, Italy. Visit us Monday to Saturday, 10:00 AM to 7:00 PM.
How long does it take to get a response?
We respond to all inquiries within 24-48 hours on business days. For urgent requests, we recommend contacting us via WhatsApp.
Do you offer support for purchased products?
Yes, we provide full support for all products purchased from us. For assistance, email myphonemilano@gmail.com or contact us via WhatsApp.
Can I return a product purchased online?
Yes, we accept returns within 14 days of purchase. For more details, visit our Returns Policy page or contact us via email.